Storage of personal data
On CitySpotters you can book tours and activities directly with local guides and tour organisers. To make these services possible, CitySpotters stores personal data about individuals.
CitySpotters collects personally identifiable information when you:
- Place a booking for an activities;
- Contact us using one of our contact forms.
The data we collect and store:
- Contact information (name, email address and telephone number);
- Email communication if you contact us.
Sharing of personal data
To enable our services, we share certain data with third parties.
To facilitate online payments we work with Mollie. In order to make this service possible, Mollie processes personal and payment data.
For our newsletters we work together with Sendgrid. We use personal data (name and email address) for this purpose. It is always possible to unsubscribe via the link in the newsletter.
Access to your personal data
You have the right to ask CitySpotters to delete your personal data. CitySpotters will respond to this request within four weeks.
The cookies we use
|To facilitate a secure connection and communication with our website, we use a session cookie.|
|If you access our website through an affiliate partner, we use a cookie to register this.|
|We use these cookies to analyse the use of our website in order to improve the user experience.|
|On CitySpotters you can book tours and activities with local guides and tour organisers through a booking system. For this functionality we use a cookie.|
|On CitySpotters you can choose a language and currency. We save these choices in a cookie.|
Third party cookies
We work with third parties who may also be able to place cookies. Below is an overview of all third parties that may place cookies.
We use Google Analytics to gain insight into the use of the site and to improve the user experience. These cookies are used to keep track of which pages are visited and how much time is spent on these pages.